# How we work — collaboration with Idea Makers Canonical URL: How collaboration on Umbraco and .NET works: understanding needs, agreeing the scope, delivery, launch and further development of the solution. WORKING PRINCIPLES ## Five things we keep track of ### We get to know your situation We discuss the goal, users and current solution. We establish what matters most, what materials are available and which constraints need to be considered. ### We agree the scope If an analysis is needed, we define its scope. When the subject is already well described, we move on to agreeing the work, schedule and billing. We also identify dependencies and decisions needed on both sides. ### We deliver and verify We work on the agreed changes. We establish how to show progress, gather feedback and make decisions. We tailor the scope of verification to the project's features and risks. ### We prepare the launch Before publication, we establish what needs to be transferred, checked and handed over to the people operating the system. If the change affects a live platform, we also plan how to reduce implementation risk. ### We plan ongoing support Together, we define who will maintain the system and how subsequent changes will be handled. Support can cover a specific task or ongoing collaboration. See also - [Umbraco 13 to 17 LTS migration](https://ideamakers.pl/en/umbraco-13-migration.md) # A clear goal and an agreed way of working\. A new implementation, an update and a consultation each need a different level of preparation\. We therefore tailor the way we work to the task, rather than starting every project with the same set of stages\.